Privacy Policy
January 4, 2025
1. Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
Account details such as name, email address, and company name
Messages, prompts, and content submitted through the Neuron platform
Payment and billing information (processed through third-party providers)
Communications with our support team
Automatically Collected Information
When you use Neuron, we may automatically collect:
Log data such as IP address, browser type, and device information
Usage data, including feature interactions and activity timestamps
Analytics data to improve performance and reliability
2. How We Use Information
We use collected information to:
Provide and maintain the Neuron service
Improve AI performance and system reliability
Respond to customer inquiries and support requests
Process transactions and manage billing
Monitor platform usage and prevent abuse
We do not sell personal data to third parties.
3. AI and Data Processing
Neuron processes user-submitted content to generate AI responses.
We may use anonymized and aggregated data to improve system performance. We do not use private customer data for advertising purposes.
Customers remain responsible for ensuring they have the right to process any data submitted to Neuron.
4. Data Retention
We retain data for as long as necessary to provide services and fulfill legal obligations.
Customers may request deletion of their account and associated data by contacting us.
6. Third-Party Services
Neuron may integrate with third-party services such as analytics tools, payment processors, and cloud infrastructure providers.
These providers operate under their own privacy policies.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding access, correction, deletion, or restriction of your personal data.
To exercise these rights, please contact us at:
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by a revised effective date.
9. Contact
If you have questions regarding this Privacy Policy, contact:
